Customer Feedback
We strive to provide the best customer service to our customers. Here are some of their responses...
"I do installs of various types, satellite, cameras, low voltage mostly. Never tried an alarm system before. A few hours, Done! By the way, shipping? Ordered Thursday after 4pm CST. Told Tue or Wed, Fed-Ex said Mon. Saturday Morning, 10am CST, Knock Knock! 42 Hours from the time I ordered!!! Thank You SafeMart!"
Dean C., Cedar Falls, IA
"After having contacted other retailers of alarm systems, I concluded that SafeMart provided the best service. And my after-purchase experience with SafeMart was outstanding. SafeMart answered every time the telephone, online chat, and email. The information provided by the staff was accurate and helpful. They also asked questions to help ensure that I was purchasing the right product for my needs and installation ability."
Denis C., St. Charles, IL
"I needed a lot of help in picking out my alarm system and your team was great!!!! Thank you!"
Laura D., Richland, WA
"In addition to a good product at a really great price, your support has exceeded all my expectations. The helpful and friendly Tech Support alone makes dealing with your company a great value."
Allan D., Huntingtown, MD
"Your website is easy to use and the availability of real people who are actually informed about your products and who are willing to help me make informed decisions is a MAJOR asset to your company. Keep up the GREAT work!"
Scott M., Pacific, WA
"You have been a wonderful company to do business with and your tech support personnel have been extremely helpful. I was able to get my system up and running in a relatively short period of time. Thank you for making a potentially difficult installation painless!"
Randy S., Stillwater, MN
"I was literally amazed with the speed in which my alarm system arrived. I ordered it and it was there the next day. I thought I had a few days before I had to start that project! Your prices are great, and believe me, I checked all around and chose SafeMart for my home security purchase. Thanks for the great service."
Keith F., Omaha, NE
"This is a rare company—truly intelligent and valuable customer/technical support coupled with great product availability/shipping and prices. Highly recommended, class act."
Eric G., McLean, VA
"Excellent service, shipping, prices and communication. I will definitely do business with again, and will recommend them highly."
Todd N., Detroit, MI
"Absolutely awesome service & communications! The Tech support staff went above the call answering my questions."
Marcia W., Plantation, FL
"Fastest shipping Ive ever encountered—order shipped on same day!"
Donald Y., Plant City, FL
"Cant imagine doing business with anyone could be any easier."
Keane R., Loveland, CO
"I've ordered a lot of things from SafeMart, and I've been very happy with the quality, and especially customer service."
Craig L., Menlo Park, CA
"The customer service guy was terrific and headed me in the right direction for the small part I needed that BRINKS home security was going to charge me an arm and 2 legs for. My children lost an eraser sized magnet from the door and Brinks was going to charge $80 an hour to come replace it and $10 for the part. Safe Mart saved me $95. YEE HAW! I got a pat on my back from my husband for the savings. Thank YOU guys!!!"
Rosemary G., Vancouver, WA
"The item I needed was easy to find and the the purchase easy to make. Delivery was quick and fast. I would definitely make a purchase from SafeMart again."
Diane D., Lindenhurst, NY
"Will definitely deal with these people again. They go out of their way to please!"
Andrew L., North Scituate, RI
"Customer Service went a step beyond to keep me satisfied with a return and replacement of a few parts. I would highly reccommend them to friends and family and I will purchase from them again in the near future."
Richard F., Fair Play, SC
"I ordered the wrong item initally and customer service was fantastic! They immediately altered my order for the new item and sent it out fast. Thank you!"
Shawn S., Salt Lake City, UT
"SafeMart makes shopping online easy and painless. They are a great merchant and I recommend them to anyone looking for home security supplies!"
Jennifer S., Madison, WI
"Wow! Let's see! Lowest prices, ultra fast service, great customer service, unlimited free advice. What more do you want? I forgot a part and sent them an email. The order was already in the shipping dept. ready to go onto the UPS truck. They ran down and put the piece in the box on the platform!"
John R., Philadelphia, PA
"Excellent all around—prompt shipment, low price shipping and great technical support. Thank you."
Phillip B., Palm Desert, CA
"I have called SafeMart several times for technical support. They have been more than willing (and patient) to help me through some deep technical know-how issues on my end. Excellent support! They went WAY out of their way to find answers to two of my (out of the ordinary) support questions. I would highly recommend SafeMart to anyone shopping for Ademco/Honeywell alarm equipment."
Brian R., Antioch, CA
|
View Cart: 
